Every question, answered.
Everything you need to know about eZy Sign — from legal validity and security compliance to integrations, mobile signing, and rollout.
Legal Are electronic signatures from eZy Sign legally binding?
Are electronic signatures from eZy Sign legally binding?
Yes. Every signature is legally binding under ESIGN, UETA, eIDAS and other major global frameworks. Each envelope includes a tamper-evident audit trail with signer identity, timestamps, IP address and consent records.
Security How does eZy Sign protect sensitive documents?
How does eZy Sign protect sensitive documents?
Documents are encrypted in transit with TLS 1.3 and at rest with AES-256. Access is protected by SSO, MFA and role-based permissions, and every action is written to an immutable audit log.
Integrations Can I integrate eZy Sign with the tools my team already uses?
Can I integrate eZy Sign with the tools my team already uses?
Yes. eZy Sign connects with Salesforce, HubSpot, Microsoft 365, Google Workspace, Slack, Workday, SAP and hundreds more via native integrations, an open REST API and webhooks.
Signing Do signers need an eZy Sign account to sign a document?
Do signers need an eZy Sign account to sign a document?
No account is required. Signers receive a secure link, verify their identity, and sign from any device — desktop, tablet or mobile — in seconds, and receive a signed copy with certificate of completion.
Compliance Which compliance standards does eZy Sign support?
Which compliance standards does eZy Sign support?
SOC 2 Type II, ISO 27001, HIPAA, GDPR, CCPA and 21 CFR Part 11 — with region-specific data residency options for regulated industries.
Rollout How long does it take to roll out eZy Sign across an organization?
How long does it take to roll out eZy Sign across an organization?
Most teams are sending agreements within a day. Enterprise rollouts include guided onboarding, template migration, SSO configuration and a dedicated customer success manager.
Pricing How is eZy Sign priced?
How is eZy Sign priced?
Plans are based on the number of senders and monthly envelope volume. Enterprise agreements include unlimited templates, advanced authentication, API access and premium support.
Templates Can I create reusable templates for common agreements?
Can I create reusable templates for common agreements?
Yes. Build reusable templates with pre-set recipients, fields and routing. Templates can be shared across teams and versioned as your agreements evolve.
Authentication What signer authentication options are available?
What signer authentication options are available?
Email verification, SMS one-time passcodes, knowledge-based authentication (KBA), government ID verification and biometric checks — configurable per envelope or workflow.
Mobile Is there a mobile app for signing and sending?
Is there a mobile app for signing and sending?
Yes. Native apps for iOS and Android let you send, sign and track agreements on the go, with offline signing and camera-based document scanning.
Storage Where are my documents stored after signing?
Where are my documents stored after signing?
Signed documents are stored in encrypted, redundant cloud storage with configurable retention policies. You can also auto-export to your own storage — Google Drive, SharePoint, Box or S3.
Support What kind of customer support do you offer?
What kind of customer support do you offer?
24/7 email and chat support for all plans. Enterprise customers get a dedicated customer success manager, priority phone support and a 99.9% uptime SLA.
Still have questions?
Our team is ready to walk you through eZy Sign and help you find the right setup for your organization.